| Title: | Identification of Key Drivers of Net Promoter Score Using a Statistical Classification Model |
| Author: | Daniel R. Jeske; Terrance P. Callanan; Li Guo |
| URI: | http://tainguyenso.vnu.edu.vn/jspui/handle/123456789/17189 |
| Date: | 2011-11-30 |
| Files | Size | Format | View |
|---|---|---|---|
| InTech-The_decl ... rained_search_problems.pdf | 424.5Kb |
View/ |