|
Abstract:
|
Under the influence of globalization, and the impact of Information and Communication
Technologies (ICT) that modify radically our relationship with space and time, the hierarchical
company locked up on its local borders becomes an Extended Company, without borders, opened
and adaptable. In this context, from a Knowledge Management view point, the employees at their
computerized desktop need to access new types of information. In this paper, we introduce our
group of researches’ definition of Knowledge Management. Then we present the concept of
Extended Company and we analyze the new information needs of the Knowledge Worker at his
computerized desktop. We propose the Knowledge Worker Desktop’s Model (KWDM), which
highlights three types of data to be considered in the development of ICT applications:
"mainstream" data, "shared" data, and "source-of-knowledge" data. We conclude with the
perspective of a Digital Information System (DIS) centered on the knowledge-worker, which
becomes a new way to design the architecture of a Digital Information System adapted to an
Extended Enterprise. |