Mâu thuẫn nội tâm của người nhận quà trong việc thay đổi thái độ đối với nhãn hiệu sản phẩm và mối quan hệ sau khi nhận quà : Đề tài NCKH. QK 04.08

Abstract

To reach this expectation, the specific purpose of this study is fourfold. First, we explore the effect of incongruity on recipient’s emotions as well as attitude change toward a brand and giver- recipient relationship after the gift-receipt through the different gift-receiving situations. Second, we examine the effect of recipient’s prior attitude toward a brand on his/her brand attitude toward that brand after receiving gift. Third, we examine the effect of recipient’s prior perception of strength of giver- recipient relationship on brand attitude change. And finally, we try to present some marketing strategies using gift giving/receiving context